FAQs

Frequently Asked Questions

What age is the baby feeding set suitable for?

The baby feeding set is suitable for babies of age over 6 Months & Over . It's perfect for infants who are just starting to eat solid foods as well as for older babies who are already eating independently.

Is the silicone used in the baby feeding set safe?

Yes, the silicone used in our baby feeding set is 100% food grade silicone and is BPA-free. It's completely safe for your baby to use.

Can I put the baby feeding set in the dishwasher?

Yes, the baby feeding set is dishwasher safe. You can easily clean it in the dishwasher without worrying about any damage.

Can I heat up food in the baby feeding set in the microwave?

Yes, the baby feeding set is microwave safe. You can safely heat up your baby's food in the microwave without worrying about any damage to the feeding set.

It's FREEZER SAFE AS WELL:

You can store it in the freezer to keep your baby's food fresh and ready for when you need it.

Do you offer free shipping?

  • Yes, All Orders In All Over Australia shipping is always FREE unless shows on the product detail page.  
  • International orders – the shipping cost will be calculated at checkout. Shipping charges are based on your geographic location. International customers are responsible for any customs duties or fees that may incur in your country.  

Please note that international shipping fees are non-refundable.

How long will it take for my order to arrive?

AUS Orders: After your purchase, we will process it within 1-2 business days. Once it’s shipped you'll receive an email from us indicating your order has been shipped.  If you choose Priority shipping, then you will receive a tracking number.  Delivery usually arrives in 2-4 days after it ships.

International Orders: Orders will be processed and shipped within1-2 days after the date of original purchase. You will receive an email with tracking information once shipped. Expect delivery of your order within 2-4 weeks.  

What if I'm not satisfied with my purchase?

We offer a 30-day money-back guarantee on all of our products. If you're not satisfied with your purchase, you can return it for a full refund within 30 days of receipt. Please refer to our Return and Refund Policy for more information.

Can I cancel my order?

Yes, you can cancel your order as long as it hasn't shipped yet. Please contact us as soon as possible if you need to cancel your order.

Please note: that once your order is processed we DO NOT OFFER refunds. This is because your order is already in transit. 

How do I return a product?

To return a product, please contact us and we'll provide you with instructions on how to return it. Please refer to our Return and Refund Policy for more information.

Do I need to pay for return shipping?

If the return is due to a defect or error on our part, we'll cover the cost of return shipping. If it's a return for any other reason, you'll be responsible for the cost of return shipping.

How long does it take to process a refund?

Once we receive your returned product, we'll process your refund within 5-7 business days. Please note that it may take some time for the refund to appear on your credit card statement depending on your bank's processing time.

Where are you located?

BubsBite is Located In Sydney, NSW - Australia..